OF

Audience Manager

Define dynamic patient segments and target the right cohorts.

Total Reachable

62,250

Active Segments

5

Avg. Opt-in Rate

92%

Chronic Care — Diabetes

SEG-1

WhatsApp
18,4204.2%

Criteria: HbA1c > 7.0 · Enrolled in care program

Post-Surgery Recovery

SEG-2

WhatsApp
6,2409.8%

Criteria: Discharged < 30 days · Surgical

Maternity — Trimester 2

SEG-3

SMS
3,1202.1%

Criteria: Pregnancy week 13–27

Senior Wellness (65+)

SEG-4

Voice
24,6001.4%

Criteria: Age ≥ 65 · Active member

Lapsed Members

SEG-5

Email
9,8706.3%

Criteria: No visit in 12 months