Executive Dashboard

Enterprise-wide view of patient engagement, AI performance and clinical operations.

Date Range

Client

Program

Channel

Live · synced 2m ago

Total Members

248.6K

4.6%vs previous period

Active Conversations

1,284

12.4%vs previous period

AI Triage Sessions

9,360

22.7%vs previous period

Appointments Booked

6,120

3.2%vs previous period

Lab Requests

3,480

7.9%vs previous period

Medication Refills

5,240

5.1%vs previous period

Vaccinations Booked

2,860

18.3%vs previous period

Care Navigator Escalations

184

9.4%vs previous period

Conversation Trend

Last 30 days

AI Resolution Rate

71%resolved by AI

AI resolved71%

Agent assisted22%

Escalated7%

Top Symptoms

Top Departments

Journey Completion Rate

78%completed journeys

Completed78%

In progress16%

Dropped6%

Campaign Performance

Recent Activity

Dr. Layla Hassan resolved a critical triage case for Ahmed Khan

2m ago

Campaign Engine delivered 8,420 messages for Flu Vaccination Drive

14m ago

Nurse Sara Ali booked an appointment for Fatima Noor

26m ago

AI Assistant auto-replied to 142 patients in Diabetes Care Program

38m ago

Omar Farooq approved WhatsApp template appointment_reminder_v3

1h ago